We currently deliver in Aanamalai, Agra, Ahmedabad, Alappuzha, Aler, Alibaug, Alwar, Ambarnath, Amtala, Anand, Anikorai, Ankleshwar, Arnala, Asansol, Athikunna, Athipalli, Aurangabad, Avanshi, Badlapur, Bahadurgarh, Bangalore, Bangarpet, Bawal, Bellevue, Bharuch, Bhiwadi, Bhongir, Bhuj, Boisar, Burdwan, Changodar, Chengalpattu, Chennai, Cherambadi, Cherambadi Tea division, Cherumulli, Chikkaballapura, Chikkatirupati, Chittoor, Coimbatore, Dharuhera, Diamond Harbour, Dindigul, Durgapur, Ernakulam, Erode, Faridabad, Gandhidham, Gandhinagar, Ghatkesar, Ghaziabad, Goa, Gobichettipalayam, Greater Noida, Gurgaon, Gwalior, Halishahar, Halol, Hassan, Himatnagar, Hindupur, Hooghly, Hoskote, Hosur, Howrah, Hyderabad, Ichhapur, Idukki, Jamnagar, Jangam, Jhajjar, Jhansi, Kalyan, Kamshet, Kanchipuram, Kankinara, Karad, Karjat, Karnal, Karur, Khandewla, Kil Kotagiri bazaar, Kochi, Kolar, Kolhapur, Kolkata, Kottayam, Kozhikode, Lavasa, Lonavla, Madurai, Mahabaleshwar, Mahabalipuram, Mandya, Manesar, Mathura, Meerut, Mehsana, Moradabad, Mulbagal, Mumbai, Munnar, Mysuru, Nadia, Nadiad, Naihati, Namakkal, Nashik, Navi Mumbai, Neemrana, Nellore, New Delhi, Noida, Ooty, Palakkad, Palamner, Palani, Palta, Palwal, Panchagani, Panipat, Pataudi, Pen, Pocharam, Pondicherry, Pune, Rajkot, Ramanagara, Rewari, Rohtak, Salem, Sanand, Sangagiri, Sangli, Satara, Sathyamangalam, Secunderabad, Shidlaghatta, Shyamnagar, Sohna, Sonipat, Station Ghanpur, Surendranagar, Tapukara, Thane, Tharapuram, Thirchgode, Thiruvananthapuram, Thrissur, Tiruppur, Tumkur, Udumalaipet, Uran, Vadodara, Vallparai, Vellore, Virar, Warangal, Yadagirigutta, and Yercaud.
Please refer to the large cart voucher terms and Conditions here. If you have any concerns, please write to us on info@darusilpi.com
To know the tentative delivery date for your city, please enter your pincode in the Estimated Delivery Date For box available on the product page.Once an order is placed, we send out the estimated delivery timelines in the order confirmation email. You can subsequently track you order here.
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Orders and Returns

Just use the Track Order link on the top right of the website! You will need to provide your Order Number the Phone Number you used to place the order. You can see the following details for each order: the order number the tentative delivery date and current tracking status of each product belonging to this order. Here’s a quick explanation of what each of the tracking statuses mean: Placed - This means that the order has been placed and confirmed (for pay on delivery orders) Quality Check - This means that the product(s) are through our Quality Check process, and will be dispatched soon. Dispatched - This means that the product(s) have been dispatched from our fulfillment center and are en-route to a delivery center in your city. At Delivery Center - This means that the product(s) have reached the delivery center in your city. Post this, you will get a call from our delivery team to schedule the delivery and installation. Outbound - This means that the product(s) are out for delivery and are making their way to your home!
We’d love for you to try us out, see what we have to offer, order from us, experience the joy of seeing a beautifully crafted product at your home before we give you a discount to buy something from us. So, we don’t have a first time customer discount.
For any cancellation requests, you may write to us at info@darusilpi.com. You can cancel your order for any product (except Made-to-Order products) before shipping/delivery/installation (as applicable). In case of cancellation of any Made To Order product (“MTO”) within 24 hours of placing the order, a full refund will be initiated. Post the 24-hour window, you will be charged 25% of the order value as a restocking fee. Post-delivery/installation (as applicable), you will be charged 100% of the order value for cancellation. You can find more details under the 'Returns' tab of each product or you can write to us at info@darusilpi.com


Visa, Mastercard and American Express Credit Cards. Debit card for more than 50 banks. Credit Card EMIs (Kotak, SBI, Axis, ICICI, HDFC, Citibank) Wallets (Amazon Pay, UPI etc.)
You can buy an Darusilpi product with EMIs using EMI on Credit Cards.
Transactions could fail due to multiple reasons. Please check for the following: Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process If your account has been debited after a payment failure, it will be rolled back within 7 working days. Please direct all questions and further clarifications regarding the above statement to info@darusilpi.com
During the payment process using netbanking you may be redirected to your bank website. Once your transaction is completed you will be brought back to the Urban Ladder website with your order details which you can keep a copy of. Never press the browser back button when the transaction is still currently being done.

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