Terms and conditions

By using the Darusilpi Platform, you expressly agree to be bound by the Terms. If you do not agree with any of the Terms, please do not use the Darusilpi Platform. If you have any questions about the terms, please contact at hello@urbanladder.com. Please note that your access to the Services, other platforms or utilisation of Products (defined below), offers or promotions in relation to the Products as may be provided by us or our affiliates, may be governed by other terms and conditions, policies or guidelines (“Additional Terms”) along with these Terms. If these Terms are inconsistent with any Additional Terms, the Additional Terms will control to the extent of such inconsistency with respect to the applicable Service or utilisation of the Product. These Terms govern your use of the Darusilpi Platform and transaction or dealings thereon. For the purposes of these Terms: (a) “Darusilpi Platform” means the www.urbanladder.com which include its corresponding mobile application/website/tablet/desktop or any other digital mode and/or operating system as provided by us, on which you may avail the Services and includes applications controlled and managed by us which interact with one or more such mobile applications/ websites/ tablets and digital modes as provided by us; (b) “Products” shall mean furniture and other products offered for sale to you on the Darusilpi Platform and (c) We and you are hereinafter individually referred to as “Party” and collectively as “Parties”. These Terms are divided into 2 (two) parts. Please carefully read all the parts to understand the conditions applicable in case of usage of the Darusilpi Platform and for purchase of Products thereof. PART A – TERMS AND CONDITIONS FOR USAGE OF Darusilpi GENERAL 1.1 The terms and conditions for usage of the Darusilpi Platform, as set out herein (“Terms of Use”) specifically govern your access and use of the Darusilpi Platform, which provides a forum for you to inter alia enable you to discover, select and buy Products listed on Darusilpi Platform at the indicated price at any time, from the locations serviceable by us. 1.2 Please note that we may from time to time change the Terms of Use that govern your use of the Darusilpi Platform. Every time you wish to use our Darusilpi Platform, please check these Terms of Use to ensure you understand the terms and conditions that apply at that time. Further, please note that we reserve the right to either change the format and the content of the Darusilpi Platform or suspend the operation of the Darusilpi Platform for support or maintenance work, in order to update the content or for any other reason, at any time. 1.3 Any accessing, browsing, or otherwise indicates your agreement to these Terms of Use, the privacy policy of the Darusilpi Platform and any other policies or guidelines that may be applicable on the Darusilpi Platform at the time of your access and usage of the Darusilpi Platform and which may be updated from time to time (collectively, the “Agreement”). 1.4 This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. 1.5 We authorise you to view and access the Darusilpi Platform solely for identifying Products, carrying out purchases of Products and processing returns and refunds, in accordance with Return and Refund Policy, therefore, grant you a limited, revocable permission to access and use the Services. 1.6 By accepting this Agreement, you affirm that you are 18 (Eighteen) years of age or above and are fully competent to enter into this Agreement, and to abide by and comply with this Agreement. If a user is below 18 (Eighteen) years of age, it is assumed that he/she is using/browsing the Darusilpi Platform under the supervision of his/her parent or legal guardian and that such user’s parent or legal guardian has read and agrees to the terms of this Agreement, including terms of purchase of Products on behalf of the minor user. In the event we are made aware that a user is under the age of 18 and is using/browsing the Darusilpi Platform without the supervision of his/her parent or legal guardian, we reserve the right to deactivate such user’s account without further notice. Further, if you are using the Services on behalf of a company or organisation, you represent that you have authority to act on behalf of that entity, and that such entity accepts this Agreement. REGISTRATION OF YOUR ACCOUNT 2.1 In order to purchase Products on the Darusilpi Platform and/or avail the Services, you may choose to register on the Darusilpi Platform or checkout as a guest. Registration is a one-time process. You will be eligible to further access and avail the Services upon receipt of a confirmation e-mail from us after filling in the necessary forms and after providing the necessary details as may be required by us at the time of your registration. 2.2 You are solely authorized to operate the account created by you. Consequently, it is your responsibility to maintain the confidentiality of the log in credentials of your account on the Darusilpi Platform and for restricting access to your computer/mobile/other similar devices to prevent unauthorized access to your account. You shall remain solely liable for all the actions undertaken through your account. 2.3 You will: (a) immediately inform us of any unauthorized use of the account or any other security breach; and (b) ensure that you log out of your account at the end of each session. We, our employees, agents, directors and officers will not be liable for any loss or direct or indirect damage arising from your failure to comply with these Terms of Use. You may be held liable for any losses incurred to us or any other user due to unauthorized use of their account by you. We reserve the right to refuse access to the Darusilpi Platform, terminate accounts, remove or edit content at any time without notice to you. COMMUNICATION AND UNSUBSCRIPTION 3.1 By accepting the Terms of Use, you also accept to receive news, updates, offers/ campaign related SMS, to the mobile phone number provided by you. By accessing and using the Darusilpi Platform and/ or verifying your contact number with us, you explicitly consent to receive such communications (through call, SMS, email or other digital and electronic means) from us and/or our authorized representatives regarding any new services or offerings, even if your contact number is registered under the DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018. 3.2 You can unsubscribe/ opt-out from receiving marketing/ promotional communications, newsletters and other notifications from us at any time by following the instructions set out in such communications. DISCLAIMER OF WARRANTIES, INACCURACIES OR ERRORS 4.1 We will try to ensure that all information and recommendations, whether in relation to the Products, Services, offerings or otherwise (hereinafter “Information”) provided as part of this Darusilpi Platform is correct at the time of inclusion on the Darusilpi Platform. We do not guarantee the accuracy of the Information. We make no representations or warranties as to the completeness or accuracy of Information. 4.2 You agree that Information is being supplied to you on the condition that you will make your own determination as to the suitability of such information for your purpose prior to use or in connection with the making of any decision. No Information on the Darusilpi Platform shall constitute an invitation to invest in us or any affiliates. Any use of this Darusilpi Platform or the Information is at your own risk. Neither we, our affiliates, nor their officers, employees or agents shall be liable for any loss, damage or expense arising out of any access to, use of, or reliance upon, this website, the Information, or any third-party website linked to this Darusilpi Platform. We are not responsible for the content of any third-party sites and do not make any representations regarding the content or accuracy of material on such sites. If you decide to access links of any third-party platforms, you are doing so entirely at your own risk and expense. 4.3 As means to assist the users in identifying the Products of their choice, we provide visual representations on the Darusilpi Platform including graphics, illustrations, photographs, images, videos, charts, screenshots, infographics and other visual aids. While reasonable efforts are made to provide accurate visual representation, we disclaim any guarantee or warranty of exactness of such visual representation or description of the Product, with the actual Product ultimately delivered to users. The appearance of the Product when delivered may vary for various reasons. 4.4 Nothing contained herein is to be construed as a recommendation to use any Product, process, equipment or formulation, in conflict with any patent, or otherwise and we make no representation or warranty, express or implied that, the use thereof will not infringe any patent, or otherwise. 4.5 We do not covenant or provide any representations and warranties: 4.5.1 in respect of quality, suitability, accuracy, reliability, performance, safety, merchantability, fitness for a particular purpose/consumption or the content (including Product or pricing information and/or specifications) on Darusilpi Platform; 4.5.2 that the Services will be made available at all times; and 4.5.3 that the operation of the Darusilpi Platform, including the functions contained in any content, information and materials on the Darusilpi Platform or any third-party sites or services linked to the Darusilpi Platform will be uninterrupted, or that the defects will be rectified, or that Darusilpi Platform or the servers that make such content, information and materials available are free of viruses or other harmful components. 4.6 THIS Darusilpi PLATFORM AND THE SERVICES ARE PROVIDED TO YOU ON AN “AS IS” AND “WHERE-IS” BASIS, WITHOUT ANY REPRESENTATIONS OR WARRANTIES. WE, FOR OURSELVES AND ANY THIRD-PARTY PROVIDING MATERIALS, SERVICES, OR CONTENT TO THIS WEBSITE, MAKE NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT OF THIRD-PARTY RIGHTS, WITH RESPECT TO THE Darusilpi PLATFORM, THE INFORMATION OR ANY PRODUCTS OR SERVICES TO WHICH THE INFORMATION REFERS. WE WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING FROM OR CONNECTED WITH THE SITE, INCLUDING BUT NOT LIMITED TO, YOUR USE OF THIS SITE OR YOUR INABILITY TO USE THE SITE, EVEN IF WE HAVE PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 4.7 Disclaimer -To the extent permitted by applicable law, we, our officers, agents, employees and directors, disclaim any liability against any loss, damage, expenses, liabilities, claim, injury caused due to the failure of performance, omission, defect of products, or deletion, interruption, error, delay, virus, communication, unauthorised access, theft, destruction, alteration or use of records on the Darusilpi Platform.
Any queries or concerns relating to the Fees and Payment may be directed by you to our customer support team who can be contacted at: Contact Details: info@darusilpi.com

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